Security Officer 
Full Time (evening & overnight shifts available)

Pay Rate: $12.00/hr + company paid benefits after 90 days.

Security Officers safeguard the assets of the company while providing a safe and secure environment for all of our guests and employees. They are the first face of the casino and greet every guest in a professional, upbeat manner. Officers are responsible for checking I.D.’s, watching the gaming floor for suspicious activities, assisting in dispute resolution with discretion, and responding to calls with a sense of urgency.

JOB QUALIFICATIONS

• Minimum of high school graduate or equivalent with 6 months of work-related experience preferred.
• Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development.
• Ability to have a flexible schedule to provide for casino requirements.
• Ability to maintain a professional demeanor in a high stress/profile environment.
• Excellent guest service skills are essential.
• Ability to work cohesively with coworkers and work as a team.
• Ability to listen to and resolve guest concerns.
• Ability to carry out instructions.
• Ability to maintain a positive attitude towards guests, coworkers, and other department staff.
• Ability to stand, walk, and take a minimum of 80 (eighty) stairs for the entirety of shift as required to conduct normal assigned duties.
• Ability to lift, push, pull, or carry 50# (fifty pounds) in emergency situations.
• Ability to function in a smoking environment.

*Must be available nights, weekends and holidays.

Slot Attendant
Full Time (evening/night shifts available)

Pay Rate: $9.00/hr + tips + company paid benefits after 90 days.

The primary objective of the Slots Attendant is to monitor the performance of slot machines, the activity, and the condition of the casino floor, and to ensure all slot machines are operable. Responsible for guest relations, recognizing jackpots, and conducting payouts.

Must Have’s

• Ability to have a flexible schedule to provide for Casino requirements
• Ability to maintain a professional demeanor in a high stress/profile environment;
• Ability to count money and make change
• Ability to do basic math and pass a test
• Must be able to multi-task and problem solve

*Must be available nights, weekends, and holidays.

Cafe Cook
Full Time (night)

Pay Rate: $11.00/hr + tips + company paid benefits after 90 days.

The primary objective of the Cafe Cook is to serve well-executed menu items while adhering to proper food handling and sanitation standards. Must have prior kitchen/cook experience, be available to work nights, weekends, and holidays as scheduled, and have reliable transportation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Execute menu items to the recipe specifications
2. Maintain a safe and clean work environment
3. Have an understanding of sanitation and proper food handling
4. Able to follow recipe specifications
5. Have knowledge of our menu
6. Understand basic measurements and conversions
7. Understand portion control
8. Will support the FOH staff and execute changes to meet the needs of our guests
9. Regular and punctual attendance is an essential function of this position

*Must be available nights, weekends, and holidays.

Surveillance Operator
Full Time (must be flexible)

Pay Rate: $13.75/hr +  company paid benefits after 90 days.

The primary objective of the Surveillance Operator is observing, monitoring, and recording all activity occurring in the casino area and record the observations in writing as required.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Perform duties in compliance with company standards
2. Protect the assets of the casino and its employees
3. Ensure adherence to all gaming regulations and report any violations of procedure
4. Prepare reports as directed by the surveillance manager
5. Report any malfunctions of surveillance equipment and make recommendations and justifications for repairs or replacements
6. Responsible for maintaining records as required
7. Regular and punctual attendance is an essential function of this position
8. Department requires flexible scheduling and availability on short notice to meet gaming policy requirements

JOB QUALIFICATIONS

1. Minimum of high school graduate or equivalent preferred
2. Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development
3. Ability to maintain a professional demeanor in a high stress/profile environment

LANGUAGE AND COMMUNICATION SKILLS

1. Ability to prepare, read, and interpret documents; write reports and correspondence, and speak and communicate effectively with individuals and before groups of people
2. Ability to compose grammatically correct documents
3. Ability to verbally communicate using appropriate English standards of language

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs

LICENSING

Must be able to qualify for any and all licenses or permits required by local, State, Federal, and/or Wyandotte Nation law

PHYSICAL REQUIREMENTS

1. Ability to stand, walk, and take a minimum of 80 (eighty) stairs for the entirety of shift as required to conduct normally assigned duties
2. Ability to sit for the entirety of the shift, taking breaks only as business allows
3. Ability to manipulate manual camera control devices
4. Ability to lift, push, pull, or carry 35# (thirty-five pounds) in emergency situations
5. Ability to function in a smoking environment
6. Employee smoking is restricted to an outside location and during break times
7. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
8. The noise levels in the work environment are constant
9. Work in a low lit area
10. Ability to focus on monitors for the entire shift.

*Must be available nights, weekends, and holidays.

Food & Beverage Supervisor
Full Time (must be flexible)

Pay Rate: $16.00/hr +  company paid benefits after 90 days.

Responsible for ensuring maximum customer service and satisfaction by orchestrating through the employees, production of quality food, and high standards of service in accordance with Company policy and Procedures and Gaming regulations.

Essential Duties and Responsibilities:

• Enforces performance standards, policies, and procedures in the venue are in accordance with the Company’s expectations.
• Responsible for complying with all food and beverage health, liquor, and safety regulations; as well as all federal, state, and local applicable laws.
• Responsible for the evaluating and training of the employees ensuring staff compliance with all customer service standards.
• Ensures venue floor operations are running in a smooth, efficient manner to ensure customer satisfaction.
• Responsible for listening to, evaluating, and assuring control of customers’ grievances.
• Monitors job performances of all the employees and provides feedback on some to aid the employees in developing and enhancing skills.
• Confers with Food & Beverage Manager concerning operational deficiencies and areas in need of attention.
• Responsible for the supervision and training of Beverage Servers, Bartenders, wait staff, and barbacks on an assigned shift.
• Ensures smooth and efficient service throughout all Food & Beverage facilities in the Casino.
• Handles employee relation issues as needed after conferring with Food & Beverage Manager

• Supervises and reports all employee call-ins and scheduling conflicts to management to ensure a cost-effective staffing level.
• Knowledge of all State alcohol and gaming regulations and ensures adherence.
• Make recommendations and suggestions and hire, suspend, transfer, discipline, and terminate after conferring with Food & Beverage Manager.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsible for maintaining a consistent, regular attendance record.
• Promotes positive customer relations.
• Maintains the highest level of confidentiality
• Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
• Responsibilities include training employees, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints, and resolving problems.
• Fill in for F&B Cashiers for breaks, lunch, absences, and PTO as needed.
• Performed additional duties and responsibilities as necessary or assigned.
• Operate as an emergency Pull/Count Team member as required.

Education and/or Experience:    

High School Diploma or GED and/or two to four years beverage serving experience. Gaming experience preferred.

Maintenance Technician 
Full Time (must be flexible)

Pay Rate: $18.00/hr +  company paid benefits after 90 days.

The primary objective of the Maintenance Technician is to apply knowledge and skills to perform the regular and recurring maintenance, installation, and repair work of the department using any of the equipment authorized and available. Must have experience with plumbing, electrical, HVAC, and drywall.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Maintain daily trash pickup around the outside of the casino, the 825 professional building, and the Cemetery
2. Maintain all company Vehicles and machinery used by the facilities department
3. Maintain the mowing, trimming, weeding, pruning of all greenspace of the Casino and Cemetery
4. Apply fertilizers, insecticides, and other chemicals to turf areas, trees, and shrubs
5. Maintain all landscaped areas of the Casino and Cemetery
6. Operate snow removal equipment as needed and spread ice-melting chemicals around the property as needed
7. Maintain Facilities workshop i.e. cleaning, organizing, and stocking
8. Performs skilled work using shop equipment and power tools such as drills, saws, sanders, planers, air nailers, routers, and other tools provided in the maintenance, repair, alteration, and remodeling of buildings
9. Work with other department needs as directed by interdepartmental work orders i.e. but not limited to carrying heavy box’s, removing and replacing office equipment, and installing devices or objects
10. Work on special projects that are assigned by the Facilities Manager
11. Perform all work with sound safety practices
12. Communicate effectively as a team member
13. Flexibility to be available for emergency call-outs during time off
14. May perform portions of the work of higher classified positions occasionally as assigned
15. Regular and punctual attendance is an essential function of this position