WHERE IT’S AT FOR A FUN PLACE TO WORK
Do you love people? Are you naturally upbeat? Do the people in your life describe you as friendly? If so, we want you on our team.
We’re looking for dependable people over 21 who are looking for more than the average job and enjoy the action only 7th Street Casino can offer. We offer full- and part-time positions with shifts that provide the flexibility found at a 24-hour gaming destination.
BENEFITS
We realize that healthy and happy employees are the most important aspect of 7th Street Casino. Full time employees enjoy free benefits:
- Medical
- Vision
- Dental
- Twice your salary in life insurance
- Long-term disability
Additional benefits include:
- Career growth and advancement opportunities
- Competitive pay
- Free employee parking
- Shuttle service
- Meal discounts
Conveniently located along Metro bus routes.
OPEN POSITIONS
Beverage Server
Full Time & Part Time Shifts available(evening)
Are you a Rock Star in the service industry? If so, 7th Street wants you! We currently have several openings for Beverage Servers to expedite alcohol and non-alcoholic beverage orders to patrons of the 7th Street Casino. Full time and part time positions are available.
*Must be available nights, weekends and holidays.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Provide prompt, courteous, and friendly service to all casino guests and team members
- Greet guests and build personal first name relationships
- Maintain a well stocked, orderly, and clean work and guest environment
- Restock beverage service areas to meet guest demands
- Responsible for beverage sales reports and all cash/comp sales transactions
- Adhere to all internal controls and accounting policies and procedures of 7th Street Casino
- Understand and perform at high level on computer based Point of Sale system
- Successful completion of Alcohol Service Program (T.I.P.S.)
- Adhere to stated policies and procedures relating to health, safety, and quality management
- Regular and punctual attendance is an essential function of this position
*Successful completion of a Standard/Basic Math Test required
Café Cook
Full Time (evening)
The Casino Café is looking for a Café Cook to prepare well executed menu items, while adhering to proper food handling and sanitation standards.
*Must be available nights, weekends and holidays.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Execute menu items to the recipe specifications
- Maintain a safe and clean work environment
- Have understanding of sanitation and proper food handling
- Able to follow recipe specifications
- Have knowledge of our menu
- Understand basic measurements and conversions
- Understand portion control
- Will support the FOH staff and execute changes to meet the needs of our guests
- Regular and punctual attendance is an essential function of this position
*Successful completion of a Standard/Basic Math Test required
F&B Café Cashier
Part Time (evening)
The primary objective of the Food & Beverage Cashier is to ensure smooth & efficient operation of an F&B venue by providing courteous and prompt service to the guests.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Greet guest with a friendly expression of acknowledgment and good wishes.
- Use of computer system and/or Point of Sale operations
- Clear and wipe tables according to procedures
- Maintain a safe and clean work environment
- Will support the BOH staff and execute changes to meet the needs of our guests
- Have an understanding of sanitation and proper food handling
- Answer phone in a cheerful manner and use proper methods of transfer, hold, and all other functions of the phone system
- Interact with guests in a friendly and courteous manner; work effectively with other team members
- Basic knowledge of menu prices and composition of food & beverage items, daily specials, promotions, and proper procedures to be followed
- Responsible for beverage sales reports and all cash/comp sales transactions.
- Adhere to all internal controls and accounting policies and procedures of 7th Street Casino.
- Understand and perform at a high level on computer-based Point of Sale system.
- Successful completion of the Alcohol Service Program (T.I.P.S.)
- Adhere to stated policies and procedures relating to health, safety, and quality management.
- Regular and punctual attendance is an essential function of this position
*Successful completion of a Basic/Standard math test required.
Cage Cashier
Full Time (overnight)
The primary objective of the Cage Cashier is to distribute money to gaming guests via check cashing and the conversion of gaming instruments into currency, as well as safeguarding company assets while dealing with the public in an efficient and courteous manner.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Safeguards company assets and adhere to Cage policies and procedures
- Maintains and is held accountable for all funds entrusted to him/her on an assigned shift
- Provides prompt, friendly, and courteous service to all guests in a confidential manner
- Creates teamwork by helping co-workers with essential functions
- Balances all money transactions and paperwork
- Meets all attendance guidelines of the job and adheres to regulatory, departmental, and company policies
- Maintains a general working knowledge of Title 31 requirements by attending annual training as provided by 7th Street Casino
- Acts as a role model; presenting oneself as an exemplary employee of 7th Street Casino and encouraging others to do the same
- Regular and punctual attendance is an essential function of this position
JOB QUALIFICATIONS
- Minimum of high school graduate or equivalent preferred.
- Prior cash handling experience
- Must be able to respond calmly in crisis and stressful situations, including an employee or guest conflicts
- Must be able to enter data and read and interpret output from the computer
- Basic math skills including the ability to add and subtract two digit numbers and to multiply and divide by 10 and 100
- Must have excellent guest service (internal and external) skills
- Must be able to work any day of the week and any shift
- Must present a well-groomed appearance
Successful completion of Basic/Standard Math test required
Lucky 7 Club Rep
Full Time (evening)
The primary objective of the (PCR) Player’s Club Representative is promoting the success of the Club by assisting customers through the membership process, explaining the benefits of membership, accessing member accounts, and assisting with promotions.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Maintains a working knowledge of the Club in order to effectively explain benefits to customers
- Maintains a working knowledge of the property, as well as current and upcoming special events, in order to advise customers and fellow employees of same, whenever possible
- Serves as a customer service concierge to the customers
- Enrolls new members and educate them on the benefits of the Lucky 7 Club
- Issues Lucky 7 Club cards to members
- Accesses member accounts to assist with point verification and redemption and issues rewards for customers when an appropriate level of play has been established
- Promotes Club membership and provides information to potential membersPromotes and carries out customer promotions
- Sells event tickets and facilitates tournament buy-ins
- Assists members of management and other marketing personnel, as needed, with Club related matters
- Resolves minor customer conflicts which relate to the Club
- Facilitates the flow of information, by attending regularly scheduled departmental meetings
- Maintains a consistent and regular attendance record
- Routinely inspects stock of Club printed material and re-stocks same, as needed
- Regular and punctual attendance is an essential function of this position
- Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development
- Ability to have a flexible schedule to provide for Casino requirements
- Ability to maintain a professional demeanor in a high stress/profile environment
Security Officer
Full Time (evening and overnight shifts available)
*Must be available nights, weekends and holidays.
Security Officer’s safeguard the assets of the company while providing a safe and secure environment for all of our guests and employees. They are the first face of the Casino and greet every guest in a professional, upbeat manner. Officer’s are responsible for checking I.D.’s, watching the gaming floor for suspicious activities, assisting in dispute resolution with discretion and responding to calls with a sense of urgency.
JOB QUALFICATIONS
- Minimum of high school graduate or equivalent with 6 months of work related experience preferred.
- Use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development.
- Ability to have a flexible schedule to provide for Casino requirements.
- Ability to maintain a professional demeanor in a high stress/profile environment.
- Excellent guest service skills are essential.
- Ability to work cohesively with co-workers and work as a team.
- Ability to listen to and resolve guest concerns.
- Ability to carry out instructions.
- Ability to maintain a positive attitude towards guests, co-workers, and other department staff.
- Ability to stand, walk, and take a minimum of 80 (eighty) stairs for entirety of shift as required to conduct normal assigned duties.
- Ability to lift, push, pull, or carry 50# (fifty pounds) in emergency situations.
- Ability to function in a smoking environment.
Surveillance Operator
Full Time (must be flexible)
*Must be available nights, weekends and holidays.
The primary objective of the Surveillance Operator is observing, monitoring and recording all activity occurring in the casino area and record the observations in writing as required. The right candidate will possess at least one year of experience in use of all Microsoft Office products (Excel, Word, PowerPoint) for spreadsheet, reporting, and presentation development and possess the ability to maintain a professional demeanor in a high stress/profile environment. Must be flexible.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Perform duties in compliance with company standards
- Protect the assets of the casino and its employees
- Ensure adherence to all gaming regulations and report any violations of procedure
- Prepare reports as directed by the surveillance manager
- Report any malfunctions of surveillance equipment and make recommendations and justifications for repairs or replacements
- Responsible for maintaining records as required
- Regular and punctual attendance is an essential function of this position
- Department requires flexible scheduling and availability on short notice to meet gaming policy requirements.
IT Manager
Full Time
*Must be available nights, weekends and holidays.
The primary objective of the IT Manager is to manage all casino organization technologies and provide technical support and training.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Directs the day-to-day operations of the IT department and assigns staff in compliance with all applicable internal policies, procedures, gaming regulations, and external agency requirements.
- Plans, implements and directs all departmental procedures for the Systems Department, for the accomplishment of business objectives.
- Ensures proper licensing and adequate support for all system users, reviews reports, audits, addressing potential conflicts and/or misinformation.4.
- Develops and administers departmental operating budget and controls.
- Sets schedules and job duties while maintaining hours for proper staffing.
- Operate and maintain local area network systems VPN, wireless, voice, and firewall.
- Coordinate policy, procedure, configuration, and other standards with corporate IT Department.
- Set permissions for access, assign different levels of access to different levels of authority.
- Assist leadership with the purchase of systems related equipment and supplies and selects and/or designs software and hardware to meet the needs of the company.
- Maintains the highest level of confidentiality.
- Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
- Facilitates the continuous improvement of IT processes, internal controls, policies, and procedures to ensure that all applications, network systems, and other IT assets function properly and are properly safeguarded.
- Creates and maintains disaster recovery, security and backup and restore plans and policies.
- Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
- Deal tactfully with guests when handling unexpected situations, finding solutions that ensure customer satisfaction with the minimal financial impact on Casino operations.
- You may be required to perform additional duties and responsibilities as assigned.
- Other duties as assigned to facilitate the efficiency of Casino operations
JOB QUALIFICATIONS
Educational/Experience:
Bachelor Degree in Computer Science (or related) and 5-6 years of experience in network information processing, casino related experience or equivalent combination of education and experience.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be extremely computer literate with common end-user software and possess strong hardware troubleshooting capability.
- Working knowledge of network and system administration.
- Experience with common hypervisors such as VMware vSphere and Microsoft Hyper-V.
- Willingness to learn specialized software and troubleshooting skills with a wide variety of 3rd party software systems.
- Ability to read, analyze, and interpret documents, such as technical journals.
- Must be reliable, punctual and cooperative with co-workers and managers.
- Maintain a professional and even-tempered demeanor in a high-stress environment.
- Ability to work in areas containing high noise levels and second-hand smoke.
- Ability to read, write and understand English.
ADDITIONAL SKILLS PREFERRED
- MS Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE) or similar.
- Experience with casino management systems such as Konami SYNKROS.
- Experience with Micros Symphony, 3700, or 9700.
- Experience with vault software such as Cash Track, Casino Facts, or Certegy.
- Strong understanding of POS systems and associated hardware (scanners, printers, signature pads, etc.)